Summary of the metrics

The group outlined the following metrics;

Percentage of Service Users with parental responsibility accessing mainstream family support (Comm-1)

Percentage of Service Users with parental / guardian responsibility accessing WISMS family support team (Comm-1a) and Mainstream Family Support Services (Comm–1b)

  • Quarterly from WISMS Family Support Team
    • Sara / Sue
    • S/Worker Assessments
    • Referred to SureStart / GASPED
    • Of c2,000 cohort, c850 have contact with children,
    • Count of SU that are referred to Specialist / Mainstream Support

Average of aggregate score of service users reporting an improvement in accommodation status

Community perception of levels of alcohol and drug activity

This was to be progressed by a simple survey of residents perceptions who lived in Horse Fair flats which is an area with high drug use. The survey would be repeated every 6 months by the service user reps.