User experience

The User Experience Task Group consisted of a mix of members meeting a number of times over a six month period:

  • Jane Honeybourne (Healthskills Facilitator)
  • Caroline Marshall (NHS Wakefield - Public Health)
  • Bev Rankine (Turning Point)
  • Lewis Ward (Turning Point)
  • Jo Rowe (DIP)
  • Christian Lunt (Simon Community)
  • George Rutten (WY Police Rep)
  • Peter Lynch (CRI)

The identified lead from the group to act as Chair was Caroline Marshall - Project Development Manager, Substance Misuse Commissioning Team.

The Group was tasked with undertaking four tasks:

  • Scoping of current activity that delivers the identified outcomes of the BSC for that segment - exploring activity that already happens, its impact and any improvements that can be made
  • Undertake a gap analysis - where does the current activity help to meet the outcomes, what are the gaps?
  • Action planning and identifying top 3 actions to make the greatest impact
  • Providing drive to ensure the top 3 happen